The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Tennis court
Golf course
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Mount Ephraim,
Royal Tunbridge Wells,
United Kingdom,
TN4 8XJ,
Kent
Map view
Mount Ephraim,
Royal Tunbridge Wells,
United Kingdom,
TN4 8XJ,
Kent
City landmarks
Park
Calverley Grounds
1.7
km
Park
Dunloran Park Fountain
2.7
km
Gallery
Fairfax Gallery
980 m
Church
St Paul's Church Centre
620 m
Church
Church of King Charles the Martyr
2.1
km
39 Harmony St
Toad Rock
720 m
Store
'The Forum' Live Music Venue
940 m
Wellington Rocks
660 m
4 The Pantiles
The Chalybeate Spring
2.2
km
Shopping Area
Royal Victoria Place
1.9
km
Theatre
Trinity Theatre
1.2
km
Church
Christ Church
1.2
km
Museum
Tunbridge Wells Museum & Art Gallery
1.3
km
Theatre
Assembly Hall Theatre
1.3
km
50 The Upper Pantiles
Beumee Contemporary Fine Art
940 m
Gallery
Tunbridge Wells Art Gallery
980 m
Redleaf Gallery
1.0
km
Gallery
Artique Gallery
1.1
km
Gallery
Tunbridge Wells Museum and Art Gallery
1.4
km
Church
Church Of St John
1.5
km
Rusthall URC Church
1.2
km
Park
Grosvenor & Hilbert Park
2.6
km
Unknown Soldier
1.3
km
West Station
The Spa Valley Railway
2.8
km
Gallery
T.Wells Gallery
1.5
km
Glazy Daisy
1.4
km
Event hall
Broadmead Church
1.5
km
St Augustine's Catholic Church
1.5
km
TWCF Church
1.5
km
Nearby
Tunbridge Wells Golf Club
140 m
Restaurants
Toad Rock Retreat
790 m
1 Upper Street
The Mount Edgcumbe
700 m
The Common
The Chandelier Restaurant at The Spa Hotel
740 m
Langton Road
The Orangery & Lobby
740 m
Mount Ephraim The Spa Hotel
Woods Restaurant
2.3
km
62 The Pantiles
La Casa Vecchia & The Grey Lady
2.3
km
70 - 72 The Pantiles
The Grey Lady Restaurant & Music Lounge
2.3
km
70 - 72 The Pantiles
Zapatas
2.3
km
Eridge Road The Pantiles
The Pantiles Cafe
2.2
km
42 The Pantiles Windslade House
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
spacious rooms
great location
limited dining options
inconsistent service
7.0/10
Very good
Rooms
7.3
Location
8.7
Service
7.0
Dining
5.3
Guest reviews
7.0/10
based on 3 reviews
8.4
8.4/10 based on 2343 reviews
Mary
United Kingdom,
March
2024
6.6/10
My stay at the hotel was a bit of a mixed bag. The rooms were lovely and spacious, but unfortunately, my view was of the back of the hotel sign covered in green mold on top of a scruffy garage. The onsite restaurant was closed, so I had to look elsewhere for dinner, which was a bit inconvenient.
Rooms
7.0
The rooms were spacious but had a view of the not-so-appealing back of the hotel.
Service
6.0
The service was a bit inconsistent. While some staff were fantastic, there were instances of furniture being moved below my room late at night, which was a bit bothersome.
Location
8.0
The location was great, near enough to the high street but far enough to enjoy a relaxing stay. It was ideal for exploring local attractions and was within a reasonable walking distance to the town center.
Dining
5.0
The dining options were limited, and the communication from staff could have been better. The experience was just okay, with room for improvement.
Facilities
7.0
The hotel offered basic facilities, but nothing extraordinary stood out.
spacious rooms
limited dining options
Derek
United Kingdom,
October
2023
7.4/10
The hotel had a bit of an old look in the rooms, but they were still comfortable and clean. The service was generally polite and friendly, though morning rounds were a bit early for my liking. The location was quiet and evocative, close to the town for exploring. The dining experience had some hiccups with timing but was overall good. The facilities were decent, and I enjoyed my time at the hotel.
Rooms
7.0
The rooms had a dated furniture style, but they were comfortable, clean, and well presented.
Service
8.0
The service was polite and friendly, though morning rounds were a bit early for my liking.
Location
9.0
The location was quiet and nice, close to the town for exploration.
Dining
6.0
The dining experience had some timing issues but was overall good.
Facilities
7.0
The facilities were decent during my stay.
Jack
United Kingdom,
August
2023
7.0/10
The hotel rooms were comfortable and clean, although a bit too warm due to thick covers. The staff was friendly and helpful, yet the ambiance was lacking. The location was peaceful with beautiful gardens, and the dining experience was average. The facilities were adequate but lacked a jacuzzi in the spa.
Rooms
8.0
My room was very comfortable and clean, but it was a bit too warm because the covers were too thick. I wish there were more blanket options to adjust the temperature. The size of the room was impressive with a spacious bathroom, but it only had a double bed instead of a king or super, which was unexpected given the room size and cost.
Service
7.0
The staff were doing their jobs well, friendly, helpful, and very attentive. They were always there whenever I needed anything. However, there was something missing that affected the ambiance of this beautiful building.
Location
9.0
The location was removed enough to provide a peaceful atmosphere. The hotel's surroundings were lovely, with beautiful gardens and plenty of outdoor space to enjoy. The staff went above and beyond to ensure a pleasant stay.
Dining
5.0
The dining experience was a little disappointing overall, especially considering the price. Breakfast was shabby for the cost, and the quality did not match the evening meal. I had a mixed experience with the dishes.
Facilities
6.0
The facilities were decent, but there was no jacuzzi in the spa, and all treatments were fully booked during my stay. The breakfast also did not meet my expectations for the price.